FAQ for All Our Valued Clients

• One-stop China eyewear and accessories sourcing and production export service.
• OEM/ODM order production mode.
• Regular design and development of new models, tailor-made.
• Provide product catalog and product quotation.
• Tracking production progress during production, providing PMC.
• Send quality inspection reports to customers before shipment.
• Deliver products on time.
• Handle export document procedures.
• Provide other export assistance matters.

You can see the eyewear products we produce through Made-in-China, which is a large B2B e-commerce platform for international trade, you will complete the purchase process of eyeglasses very smoothly and safely, and reliably. Click here to enter the Ouyuan Eyewear Store on Made-in-China.

No, our products are primarily aimed at B2B clients, not B2C, i.e., consumers.

Usually order production, such as PC, the minimum order quantity is 1200 pcs; for acetate, the minimum order quantity is 300 pcs; for eyeglass cases minimum order quantity is 1200 pcs.

In the case of stock, the minimum order quantity for eyeglasses is 12 pcs.

Click here for a more detailed description of minimum order quantities.

We are a wholesale and custom eyewear service provider and manufacturer—that is our core business. If our minimum order quantity were 1 piece, it would undermine our business model, as we never engage in retail. We operate on a B2B model, serving eyewear brands, distributors, and retailers, and our sole focus is on providing them with the best possible service.

We only offer minimum order quantity options suitable for B2B markets.

We support Western Union, we also provide Wire Transfer, Letter of Credit, and Alipay.
If you have other payment needs, please communicate with us in time. We will try our best to assist you in solving the problem of payment channels.

We do often update the content of the website if you open the web page to see the page is old, that presents you with a cached page, you need to press F5 or Ctrl + F5 to refresh the current page, and then a whole new page will be displayed in front of you.

Because the cell phone screen is smaller, can not show more information, so we are still computer-based, while taking into account as much as possible to display on the cell phone, some key images, we have enabled Lightbox, you can zoom in to view. In addition, you can zoom in directly on your cell phone to view the interface or long-press the picture to view the original picture, or choose to download the picture to view.

Ouyuan Eyewear mainly faces B-end customers, uploading high-definition pictures and large files are more, part of the format of the cell phone does not support or poor experience, highly recommended that you use a computer to visit.

Go to the navigation page or tab, in the product display there is a top you will see “Default Sorting”, click on the drop-down box and select “Sort by latest”, you can see the latest products.

If you want to find the newest eyewear catalog, please click here, each collection comes with an updated date.

Normally we will participate in SILMO PARIS, the Hong Kong International Optical Fair, the MIDO Eyewear Show, and so on. You can refer to our official website for more information or contact us.

Depending on the situation, we will attend the Wenzhou Optical Exhibition, the Beijing Optical Exhibition, SILMO Paris, MIDO Eyewear Show. If you are willing to come to these exhibitions, please see the dynamic news on the official website, or consult us individually.

Because of technical reasons, the phone does not support PDF direct loading to browse the catalog of glasses, you can click to download and then browse. It is recommended that you browse the catalog on your computer to get a good browsing experience.

You can submit a form on the website, send an email, or call us directly, any kind of contact, we will send you the access password soon. We hope you will understand that a password will be set because of some commercial protection involved.

We’ve recently optimized the catalog experience to include a date with each catalog update. Browse here to see the latest catalog updates.

In the era of information technology, we are confused by a large number of spam content daily (e-mail, SMS, phishing links, fraudulent phone calls, etc.), so we must always be vigilant, anything to double-check and then take action.

Some unscrupulous merchants are using our company name to sell products on the Internet. In addition, you may receive phishing links from hackers. Do not click.

Only through the contact information on the website is the most reliable, all other information should be recognized as spam.

No, we never use AI to render our products. We only provide real images of our eyewear products.

We do not currently use it. AI cannot handle all issues exactly like a human; at present, it can only answer certain predefined questions. Of course, its advantage is that it can respond quickly and is available 24/7, making it more suitable for B2C business scenarios. However, if the AI fails to address the customer’s actual concern, it can be frustrating. For example, if a designer creates a pair of glasses, the AI cannot determine their feasibility—only an engineer from the production department can confirm that.

For now, we will continue to rely on human customer service. Due to time zone differences, responses may be slower, but we are committed to providing tailored solutions for every eyewear brand’s specific needs.

We will continue to monitor AI developments, and if it aligns with our business needs, we will adopt and utilize it.