1. Checkout Speed Should Be Fast
Engaged in the cashier’s work in the operation of the checkout must be rapid, wait a minute, the customer will feel like waiting for 5 minutes. Especially for customers in credit card transactions, a little carelessness will make customers have a feeling like waiting, it is easy to produce complaints and dissatisfaction, and even give up the transaction.
2. Often Check The Goods In The Store Timely Replenishment
Do not run a glasses store out of stock, even if the goods on the shelves are really sold out, but also take the display that reflects the number of goods. Has been sold out of goods, can be placed on the display racks on the cue card, and labeled replenishment, so that customers know the relevant products in hot sales.
3. Stand In The Customer’s Point Of View To Think
Simulate the customer’s store scenarios, personally confirm that customers enter the store walking route, to be able to better understand how the store’s products are displayed, more convenient for consumers to see. Listen to the needs of customers, and patiently explain some details to customers, so that customers know that you are very attentive.
4. To Create A Personalized Store
To give customers into the store to leave a deep impression, first of all, we must put more effort into the store layout, so as to create a personalized store, so that customers can be attracted to the products in the store at first glance.
5. Keep The Optical Store Neat And Clean
Behind the cashier messy pile of bills, so customers will be very uncomfortable, in addition, if customers see the goods in the preparation area is also inappropriate, to do a good job of covering them. The glasses on the display shelf should be kept clean, dust-free, and free of handprints.
6. Eye-Catching Publicity
Promotions, new publicity to achieve results, must do is the poster publicity, visually to give customers a comfortable sense of impact, memorable, and very easy to achieve the final result.
7. Uniformity Of Overall Image
The decoration of the optical store should not be messy, for example, the display shelf can not be a variety of styles cobbled together. The theme of the whole store is best to keep consistent. In addition, you can give the staff uniforms, which look more professional.
8. Quiet And Comfortable Environment
Don’t chat loudly between employees in the store. Optical stores should be well-ventilated to keep the air in the store fresh, in addition, you can use an air purifier or fragrance.